When you started your business or your non-profit, you thought you would spend most of your time doing what you do best – developing your product or service. You planned to use technology, but you never expected IT to demand so much of your attention. After all, it’s just a tool, right? You have some experience with IT, but with all the concerns vying for your attention, do you have the time to keep up with IT advances much less the snowballing cybersecurity threats? Maybe it’s time you considered engaging an IT managed service provider in Chicago.
What can an IT managed service do for you?
NETWORK MAINTENANCE
Your IT network is the circulation system for the lifeblood of your business, your valuable data. With a greater number of employees working remotely, your IT managed service provider can ensure these remote workers connect securely and seamlessly to your internal network. And an IT managed service provider can keep the data and communications moving safely along that information superhighway.
PROACTIVE MAINTENANCE
Regularly monitoring the health of your various applications and workstations, an IT managed service provider applies software updates in a timely manner. Keeping track of subscriptions and licenses can prove daunting. An IT managed service provider can serve as a single point of contact for all your vendors, ensuring your software applications are available and in working order. Your need for additional data storage also grows with your business. An IT managed service provider can track your storage needs and expand them as required.
HELPDESK SUPPORT
The highly trained professionals at an IT managed service provider can also direct your ticketing process and connect with your users to resolve issues with workstations, remote devices, and software applications. As they gather information related to these issues, the consultants can educate your team in resolving problems and learning to better use their IT tools.
DATA SECURITY
Your data is as secure as your backup system. An IT managed service provider can help you set up an effective backup schedule and can monitor and manage it, too. And, should your data become infected or corrupted, the professionals at the IT manager service provider can spring into action, stemming the spread of the infection and restoring your data from well-maintained and timely backups.
ONSITE SERVICE
Today’s technology lets an IT managed service provider deliver many of its services remotely. But when you need someone onsite to deal with an issue, you expect them to arrive quickly. As a Chicago-based organization you need the assistance of an IT managed service provider in Chicago. JMA Consulting offers the services of trained, licensed professionals with experience assisting a variety of businesses and non-profit organizations in the Chicago metropolitan area.
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