2025 remains a blank slate, but a year ago who would have imagined the strides IT made in 2024! 5G networks became ubiquitous. AI emerged as a permanent fixture, and cybersecurity evolved as a formidable force. Area companies assisted by the professionals at Chicago managed IT services stayed abreast of the up-and-coming technological advances by aligning their tech goals with their broader business objectives, introducing innovation and operational efficiency into their organizations. With the advent of 2025, Chicago companies need to anticipate a continued tech evolution and set IT goals to stay ahead of the curve.
Information technology drives business innovation in many ways.
- Digital Transformation – By adopting digital tools, businesses streamline their operations and enhance customer engagement. Organizations who utilize IT advances such as AI applications, cloud computing, and Internet of Things (IoT) find advanced ways to deliver their products and services.
- Improved Experience – Using IT to gather and analyze customer data, businesses offer their customers more personalized service. AI-enabled applications improve support services and offer timely and accurate responses. Internal customers benefit, too, through the collaborative cloud-based applications, videoconferencing, and project management tools.
- Strategic Innovations – AI advances and robust analytics performed on large volumes of data enable decision-makers to identify market trends and make informed decisions.
- Managed Risk – Cybersecurity solutions, undergirded by IT advances, identify and mitigate risks and enable organizations to maintain resilience while innovating.
As mentioned earlier, 2024 highlighted key trends such as AI advances, expansion of cloud computing, growth of blockchain technology, and the development of proactive cybersecurity. Looking ahead, here are some IT trends to watch in 2025.
- Quantum Computing – Quantum Information Science (QIS) describes the interdisciplinary study researching the principles and applications of quantum mechanics and its application to the processing, transmitting, and storage of information. Quantum computing defines the use of QIS in computer systems to perform calculations faster that classical computers. QIS has become so significant that Congress passed the National Quantum Initiative Act in 2018 and established the National Quantum Initiative “to accelerate quantum research and development for the economic and national security of the United States.”
While most businesses may not consider QIS directly, they will likely encounter its value in the future to support robust AI applications.
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- Advanced Automation – The advance of automation technologies in 2025 has the potential to reshape industries. The integration of AI across a variety of applications and services supports growth in autonomous, efficient operations.
- Autonomous AI Agents – AI companies are building AI agents whose improved reasoning skills enable them to do tasks like scheduling meetings, managing workflows, and even making purchases.
- Autonomous Vehicles – The imminent development of fully autonomous vehicles promises great benefits for the logistics and transportation industries.
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- Intelligent Process Automation (IPA) – A combination of AI and robotic automation, IPA potentially increases operational efficiency by decreasing the need for manual intervention.
- 6G Preparation – According to the Department of Homeland Security (DGS), 2025 will see the release of 5G Advanced as well as continued development of 6G (to be launched in 2030). 6G promises to be 100 times faster than 5G with latency lower than 10 times its 5G predecessor. While these advances open the doors for effective use of the Internet of Things (IoT) and AI-driven analytics as well as hyper fast communications, businesses will need to adopt IT infrastructures that can accommodate the faster speeds and lower latency.
With the prospect of continued IT innovation in 2025, you need to set IT goals that align with your strategic business objectives. While you know your industry well and are busy conferring with key stakeholders to create those strategic objectives, you may feel less adept at anticipating 2025 IT innovations.
Consider engaging a Chicago managed IT service group. Their professionals not only know the IT landscape, they can also help you set goals and implement upgrades to your IT infrastructure. The managed IT support professionals know how to consider the critical areas of cybersecurity, cloud and data management, AI and automation, IT sustainability, and employee IT training.
A Chicago managed IT service can help you take the following steps when setting your IT goals.
- Analyze your current IT infrastructure.
- Reflect on the strategic business objectives.
- Include key stakeholders in the discussions.
- Prioritize the IT goals.
- Pinpoint metrics for analyzing progress.
With the prospect of continued IT innovation in 2025, you need to set IT goals that will enable your organization to remain effective, competitive, and resilient. Consider engaging a Chicago managed IT service group like the professionals at JMA. Their IT experts will help you set goals and anticipate the IT advances in the new year.