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Managed IT Support Built Around Your Business

Managed IT services give your organization ongoing support, monitoring, maintenance, and strategic guidance without relying on a fully in-house IT team. JMA combines proactive management with responsive support to reduce downtime, improve security, and keep technology aligned with business goals.

Explore Our Managed IT Services

Choose the area where you need support. Each service below links to a dedicated page with more detail.

01

IT Help Desk

Responsive support for everyday technology issues, user requests, and troubleshooting.

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02

Remote IT Support

Fast technical assistance for issues that can be resolved without an on-site visit.

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03

On-Site IT Support

Hands-on support for hardware, infrastructure, networking, and office technology needs.

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04

Server Administration and Support

Ongoing management and support for the servers and systems your business relies on.

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05

IT Network Support Services

Monitoring and management designed to keep users, devices, and locations connected.

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06

Backup and Disaster Recovery

Protect critical data and prepare for disruptions with backup, continuity, and recovery planning.

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07

IT Procurement Services

Simplify technology purchasing and vendor coordination with support from selection through deployment.

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08

IT Asset Management

Track and manage hardware, software, licenses, and technology assets throughout their lifecycle.

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RELATED IT SERVICES

Looking for Additional IT Solutions?

Explore specialized services that complement your managed IT support.

IT Security

IT Security

Strengthen endpoint, access, infrastructure, and organizational security.

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vCIO Services

vCIO Services

Align technology priorities, budgets, risk, and long-term planning with business goals.

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Co-Managed IT Services

Co-Managed IT Services

Add capacity and specialized expertise while your internal IT team keeps selected responsibilities.

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Stay Updated With

Our Latest News and Innovations

Managed IT services give your organization ongoing support, monitoring, maintenance, and strategic guidance without relying on a fully in-house IT team. JMA combines proactive management with responsive support to reduce downtime, improve security, and keep technology aligned with business goals.

  • SERVICES
  • ESSENTIALS
  • SUPPORT PLUS
  • Advanced Performance Monitoring
  • (Self-Healing Resolution)
  • Network Device Monitoring and Management
  • Routine Server + Desktop Management
  • Software License & Hardware Asset Management
  • Key Application Maintenance & Management
  • Device Optimization
  • Security Risk Assessments
  • Quarterly
  • Patch Management
  • Endpoint Protection
  • (EDR)
  • Threat Prevention & Management
  • Identity & Access Management
  • Internal Vulnerability Management
  • Compliance & Data Protection
  • Desktop Data Backup Solutions (Optional Add-on)
  • Server Data Continuity (Optional Add-on)
  • Full Data & System State
  • Microsoft 365 Data Preservation (Optional Add-on)
  • Disaster Recovery Planning & Testing
  • Monthly Reporting
  • vCIO Services
  • Compliancy Consulting
  • Data Access Strategy
  • Application Security Guidance
  • Security Policy Advisory
  • Security Optimization Consulting
  • Executive Business Insights
  • Annual
  • Quarterly
  • HelpDesk - Flexible Support
  • Reactive - On-Demand Assistance
  • Emergency - Priority Response
  • Vendor Management - Coordinated Support

Service costs are defined upon consultation | Additional offerings within each category upon consultation

Managed IT Services for Different Business Needs

Technology priorities change with the size, structure, and workflow of your organization. Explore managed IT support tailored to the way your team operates.

Small and Medium Businesses

Small and Medium Businesses

Flexible IT support for growing businesses that need reliable day-to-day management without a large internal IT team.

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Enterprise Organizations

Enterprise Organizations

Scalable support for complex environments, multiple systems, security requirements, and larger user bases.

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Architecture, Engineering, and Construction

Architecture, Engineering, and Construction

IT support designed around project-driven teams, specialized applications, secure access, and demanding workflows.

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Managed IT Services FAQ

A managed service provider supports and manages a company's technology environment on an ongoing basis. Services can include monitoring, help desk support, infrastructure management, security, backups, vendor coordination, and strategic IT planning.

Pricing depends on factors such as the number of users and devices, locations, infrastructure complexity, security and compliance requirements, and the level of support needed. JMA evaluates the environment and recommends coverage based on the organization's actual needs.

Managed IT can cover most or all day-to-day technology management, while co-managed IT supplements an existing internal IT team with additional support, tools, monitoring, security, or specialized expertise.

Yes. JMA provides remote support for issues that can be resolved without a site visit and on-site support when hardware, infrastructure, networking, or other technical work requires hands-on assistance.
JMA Consulting

Build a More Reliable IT Environment

Whether you need ongoing IT management, additional technical capacity, stronger security, or a clearer technology plan, JMA can help you determine the right level of support for your business.

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What Our Clients Say

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- Kevin Harris,

Founder and CEO, QuickSolvers

For over 10 years we have been relying on JMA for everything tech related. Whether a planned project (there have been a bunch) or an on-the-spot emergency (there have been MANY), John and his staff have always been available, knowledgeable, and professional. Not once have we ever had to worry or look elsewhere for assistance.

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- Kellie Scott,

Owner, Divine Consign

JMA Consulting is a lifesaver! John and his team have bailed me out of IT issues more times than I can count. John takes the time to explain issues and makes solving problems seem effortless. JMA Consulting has been my "go to" resource for all things IT for more than 11 years. I would never go anywhere else.

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- Karl Hofmeier,

Owner, Grand Marketing Solutions

JMA has allowed me to take off the IT hat from the many I wear daily. They have been a great addition to our team using a clear understanding of my business to provide appropriate recommendations whether dealing with maintenance or troubleshooting. I have never worked with any other IT company that made decisions in step with our company goals like this. Thanks John and Team!

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- Jim Pisani,

CEO, Viasant

Be it planned projects (including 2 office moves) or unexpected break fix issues, John and his staff have always been responsive, knowledgeable and professional. We view them as a critical extension of our team and look forward to continuing our partnership for many years in the future. We have partnered with them for our business’ technology infrastructure for over a decade and have no plans of changing.

Technology priorities change with the size, structure, and workflow of your organization. Explore managed IT support tailored to the way your team operates.

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