Modern businesses rely on having IT infrastructure in place to remain competitive and achieve their goals. They also heavily rely on trained and experienced IT staff to ensure all IT equipment runs without problems that cause unnecessary downtime, safety issues, or expensive repair.
More companies are outsourcing IT support to third-party managed service providers (MSPs). Professional MSPs can provide some or all of the specialized IT functions a company needs to stay operational. Common services may include network monitoring, data storage, recovery, and more.
The reasons a company may decide to work with a third-party MSP can vary. Common reasons can range from needing to remain technologically competitive or compliant with industry standards to needing specialized support for an existing internal IT team.
A business should consider whether the benefits of maintaining an in-house IT support team outweigh those of outsourcing to a professional MSP. Because technical issues can happen at any time, a company needs to have access to IT experts who can resolve problems quickly.
It may be difficult to know when it’s time to outsource IT for your small business to an MSP that can take on full or partial responsibility for your IT infrastructure. We’ve put together this article to help you identify signs that signal it may be time to take advantage of professional MSP services.
You’re Unable to Handle Complex IT Problems
Many companies may find it challenging to hire and train IT professionals who can handle their complex IT problems. Once a company sets up an internal IT team, they will encounter problems that range from software and hardware issues to security breaches, network outages, and much more.
A company that has overestimated its internal IT team’s ability to handle these issues may later come to realize it’s at a major disadvantage. Employees with basic tech expertise may not have experience in handling complex network and security issues.
The cost of maintaining an internal IT team and outsourcing to experts when complex issues happen isn’t financially viable. Partnering with a professional MSP will enable a company to optimize and improve its overall business operations with added confidence that all IT problems will be handled professionally.
You Face Regulatory and Compliance Issues
Most businesses must meet industry standards for regulatory and compliance based on the scale and domain of operations. Companies that operate online must ensure all safety and privacy standards when storing and transmitting sensitive data.
Companies that fail to comply with regulatory and compliance standards may face significant fines and reputational damage. Many companies may encounter problems simply because they lack professional guidance and awareness on how to properly implement necessary changes.
Partnering with a managed services provider that specializes in adhering to regulatory and compliance guidelines is a great option if your current IT team is under-equipped and doesn’t know how to handle these issues.
A professional outsourced provider will understand the compliance guidelines of your industry.
In addition to maintaining your IT infrastructure in adherence to all compliance and regulatory standards, they remove responsibility for these tasks from your existing internal IT team, allowing you to trust these issues have been outsourced to a company that provides enterprise-level expertise.
You Want to Reduce Labor Costs
Many companies need to reduce their overall IT expenses, which may include training and retention of an in-house IT support team, covering unplanned IT repairs and maintaining all IT assets and infrastructure.
The average salary of a single IT professional may exceed $74,000 per year. Companies outsourcing their IT support to professionals can cut down on significant labor costs associated with maintaining a full in-house support team.
When outsourcing to an MSP, repairs, and maintenance of IT infrastructure is proactively managed throughout the year, further reducing costs associated with the traditional break/fix support model.
JMA Consulting IT Solutions
If you’re considering the benefits of outsourcing your IT support services to a professional for any of the above reasons, it may be time to partner with a reliable MSP provider. JMA Consulting provides
expert IT security services that enable our clients to save both money and time.
We have more than 30 years of combined IT experience and outstanding expertise in all facets of business infrastructure technology. When partnering with us, you can trust our team of experts will be there to support all of your managed IT services.
Because IT needs may differ from client to client, we offer customized solutions options to best fit your goals.
If you’re interested in learning more about what we can do for you and how our experienced engineers can help you by providing the best managed IT network support and IT outsourcing for small businesses, contact us today!
