How Managed Service Providers Help Businesses Succeed

JMA Consulting

Your business has hit a growth ramp; that’s great! But can your IT infrastructure scale to support the advance? Technology is not your strong suit, and now, more than ever, you need to focus your efforts on doing what you do best. Is your business survival threatened by your own success? It’s time to consider how a managed service provider (MSP) can help your business succeed.

What is an MSP? An MSP is a group of licensed professionals who can manage your IT infrastructure for you by building, maintaining, safeguarding, and supporting your data and system.

Build

IT Infrastructure includes networks, hardware, software, and other equipment that support your information technology system. This system must be properly architected to support your growing business needs. MSP professionals can build systems that efficiently and effectively serve you now and scale well for the future. 

For example, what tools will you need? Should you use in-house servers or move to Cloud-based server support? MSP consultants can advise you on the best solution for your business.

Maintain

MSPs use state-of-the-art tools to monitor the performance of your system. MSP consultants can also manage your software licenses and your software and hardware vendor relationships, as well as perform routine maintenance on your network.

Did you know an MSP can provide ongoing Helpdesk Support? An MSP will manage the incident ticketing process, answer user questions, and collect information that will help educate your employees on the use of their technology tools.

Safeguard

As cybercriminals become more sophisticated, the need for effective cybersecurity tools also grows. With more employees working off-site, you must have the right VPN services to safeguard your remote communications. And you must ensure your information is appropriately encrypted.

Various disasters, natural and otherwise, threaten your IT system. An MSP can develop disaster recovery plans, manage your backup processes, and assist with data recovery if needed. MSP professionals stay current on the latest threats, giving you peace of mind that your network and data are secure.

Support

An MSP manages your IT infrastructure, freeing you to do what you do best. But the professionals at an MSP can also partner with you to plan for the future. IT must have a seat at the strategic planning table, and MSP professionals can ensure your system tracks into the future with your growing needs.

MSP professionals stay abreast of the newest technology developments and can recommend products to help you work more effectively in the future.

Bottom line, an MSP can lift the IT load, enabling you to focus on your core business. And the MSP professionals can provide the expertise and service to scale your IT infrastructure to support your success.

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