At JMA Chicago, we understand that data loss or downtime can cripple your operations. That’s why we deliver proactive backup and disaster recovery solutions designed to keep your business running, even when the unexpected happens.
Whether you rely on a local network, cloud connectivity, or a hybrid infrastructure, JMA Chicago delivers end-to-end network support to keep your business connected and secure. Our team provides proactive monitoring, fast troubleshooting, and expert guidance to maximize uptime and performance. From resolving day-to-day issues to planning long-term improvements, we ensure your network runs smoothly, so you can focus on driving your business forward.
We automate daily backups across cloud and on-site storage, and run regular restore tests to guarantee data integrity.
We define your Recovery Point Objective (RPO) and Recovery Time Objective (RTO), then build a playbook so your systems can be restored fast in any disaster.
When emergencies strike, our certified team is ready to act immediately. We aim to answer 99% of calls live and solve issues on first contact.
Work hand-in-hand with our experts. You pick which duties you retain, and we fill in the rest, all seamlessly integrated with your internal IT.
Monthly Audits & Risk Reviews – We identify vulnerabilities before they become failures.
24/7 Live Support – Real people answering your call, not bots; your recovery starts immediately.
Compliance-Ready Frameworks – Align with ISO, HIPAA, PCI, or industry-specific security standards.
First-Contact Resolutions – We resolve most problems in the first interaction to minimize downtime.
Flexible & Co-Managed Options – Keep control of some functions or outsource it all, it’s your choice.
80% reduction in IT issues through proactive audits
99% first-contact resolution rate during recoveries
99%+ live call answer rate 24/7/365
Discovery & Assessment — We evaluate your systems, gap risks, and compliance needs.
Design & Planning — Define RPOs, RTOs, tool architecture, and recovery protocols.
Implementation & Testing — Deploy backup agents and run simulated recovery drills.
Documentation & Handoff — Provide runbooks, change logs, and reporting.
Ongoing Review & Optimization — Monthly audit, adjustments, and continuous improvement.
Don’t wait for server problems to slow you down. Contact JMA Chicago for expert server administration and support you can rely on.
At JMA Chicago, we’re here to answer all your questions about our on-site IT support services. Find out how our expert team can help keep your business running smoothly and efficiently.
JMA Consulting offers a full suite of IT solutions, from help desk services to cybersecurity, cloud migration, and beyond. Trust our team to provide the expertise and support you need to tackle any technical challenge your business faces.
Simplify and acquire the right technology efficiently and cost-effectively.
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Implement cutting-edge surveillance systems to protect your assets and ensure workplace safety.
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For over 10 years we have been relying on JMA for everything tech related. Whether a planned project (there have been a bunch) or an on-the-spot emergency (there have been MANY), John and his staff have always been available, knowledgeable, and professional. Not once have we ever had to worry or look elsewhere for assistance.
JMA Consulting is a lifesaver! John and his team have bailed me out of IT issues more times than I can count. John takes the time to explain issues and makes solving problems seem effortless. JMA Consulting has been my "go to" resource for all things IT for more than 11 years. I would never go anywhere else.
JMA has allowed me to take off the IT hat from the many I wear daily. They have been a great addition to our team using a clear understanding of my business to provide appropriate recommendations whether dealing with maintenance or troubleshooting. I have never worked with any other IT company that made decisions in step with our company goals like this. Thanks John and Team!
Be it planned projects (including 2 office moves) or unexpected break fix issues, John and his staff have always been responsive, knowledgeable and professional. We view them as a critical extension of our team and look forward to continuing our partnership for many years in the future. We have partnered with them for our business’ technology infrastructure for over a decade and have no plans of changing.
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JMA is dedicated to promoting the health and wellbeing of the environment. In a word, JMA is eco-friendly. And our experts want to help you protect the environment, too. JMA will pick up any hardware you wish to recycle. You can trust JMA to recycle and responsibly dispose of all scrapped hardware. This equipment will be properly destroyed or shredded in compliance with Department of Defense guidelines. Click here for more information or to request a call back for pickup.
